Reward Your Loyal
Customers
Innovative Rewards for Your Customers
From exclusive customer incentives to comprehensive loyalty programs, we understand the evolving needs of today’s businesses.
Elevate your customer loyalty initiatives by going beyond traditional methods and adopting innovative approaches to rewards and engagement. With the rising demand for personalized experiences, a loyalty program that fosters connection through live events and celebrates customer loyalty is a win for your brand and your customers.
Customer Service
Based in the U.S., our industry-leading customer service team is available 365 days per year, ensuring quality and efficient support whenever questions arise — the average call wait time is only 30 seconds! As experts in live event support, we proudly maintain a 4.5 out of 5.0 rating on TrustPilot and hold an A+ accreditation from the Better Business Bureau.
Marketing Support
TFL supports your brand and provides event marketing, weekly updates, pricing comparisons, content assets, market analytics and onboarding materials to drive awareness to your customers and conversions to your business.
Points Integration
Our flexible payment options include points, dollars or split tender transactions, allowing customers to combine rewards with other payment methods.
Transparent Pricing
The original live event ticketing platform with NO FEES, we allow you to be proud of the ticketing site you put your logo on.
Custom Website Design
We are a solutions-focused partner who works hard to understand your brand, your customers and your challenges and deliver a solution to your valued members.
Inventory Selection
We combine direct and resale inventory into a single marketplace with something for everyone, so your members never miss out on their favorite performer or team.
Data Sharing
TFL provides clients with real-time customer analytics through a custom dashboard tracking sales, inventory and pricing, helping partners make informed decisions.
Your Tailored Loyalty Solution
Reward your customers with discounted live event tickets through a private label website or API Integration. We recommend using the private label website that will be branded to your company. This option will allow you to seamlessly go-to-market faster and more efficiently. If you don’t want to commit to an entirely new site, we can embed our ticket inventory into your loyalty program.
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Benefits of Flexible Payment Options
Companies benefit from split tender functionality by enhancing customer experience and loyalty through flexible payment options, allowing the use of multiple methods, like points and dollars. This feature reduces cart abandonment, boosts conversions, and strengthens brands with a customizable experience. By utilizing this solution, businesses can deliver a modern, customer-centric checkout experience that drives engagement and growth.
Integrating Live Events With Loyalty
Brands do – and will continue to – consistently bring in new customers, but what sets successful companies apart from others are the relationships they build with individuals. Whether a brand is looking to build consumer spending, frequency or interactions, loyalty programs help keep customers coming back. That’s why it’s important to offer them the rewards they want.
We asked American workers what they would do if a brand allowed them to use loyalty points for live event tickets.
The Secret to Points Liability
Loyalty programs that offer points or miles in exchange for incentives are increasingly more common.
While points and miles are a great opportunity to attract and maintain regular customers, offering points can present a liability to the companies offering them.
But the liability that comes with points shouldn’t turn businesses away from rewarding their customers with the flexibility of choosing their rewards. Learn more about how offering the right rewards will mitigate points liability by downloading our white paper.
Appeal of Loyalty Programs
The appeal of loyalty programs as a purchase path to live events extends across various sectors. A remarkable 70% of consumers say they are more likely to recommend a brand with this perk and prefer companies that offer loyalty programs to earn rewards.
Keep Your Customers Coming Back
Tailored For You
Our system stocks dollars-based, points-based and split-tender-based loyalty programs with tickets to live events nationwide.
Frequently Asked Questions
Do you have SSO (single sign-on)?
Yes, through our Private Label website product we have this feature. Your team could also integrate our APIs into your solution and support this.
Do you have an API that our developers can use?
Yes, we have an API as well as private label websites and other solutions. Check out our technology page for more information.
Does TFL provide marketing support?
Our client success team will provide proactive assistance to ensure you have what you need including, but not limited to, weekly updates on what is trending and new in the live events space.
What are the costs of your products?
The cost will vary depending on the integration. For pricing details, please see our technology page for details.
How do you handle questions related to the transactions?
Our US-Based customer service team is made up of industry experts. They will support your members throughout their transaction to ensure they get the answers they need and lend their live event knowledge to your branded experience.
